Privacy Policy

INTRODUCTION

Envy Skin & Laser Medspa (“Envy Skin & Laser Medspa,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our online booking services, communicate with us, or otherwise interact with our online services. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

Through our website and online booking pages.
Through forms you complete online.
Through email, telephone calls, SMS/text messages, and other electronic communications with us.
Through online appointment scheduling, account registration, promotions, or other services offered through our website.
Automatically when you browse or interact with our website.

Certain medical or health information collected in connection with healthcare services may be subject to separate privacy notices and applicable healthcare privacy laws.

By using our website or providing information through our online services, you acknowledge the practices described in this Privacy
Policy. We may update this Privacy Policy periodically. Changes will become effective when the revised policy is posted unless
otherwise stated.

CHILDREN'S PRIVACY

Our website and online services are not directed toward children under the age of 16, and we do not knowingly collect personal information online directly from children under 16 without appropriate authorization.

If you believe that a child under 16 has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

INFORMATION WE COLLECT

Depending on how you interact with Envy Skin & Laser Medspa, we may collect information such as:

Name
Email address
Telephone or mobile phone number
Mailing or billing address
Appointment and booking information
Payment and transaction information
Communication preferences
Information submitted through website forms
General health, medical history, treatment-related, or skincare information you voluntarily provide
Photographs or other information you voluntarily submit
Information regarding your interests in our treatments, products, promotions, or services
Device and browser information
IP address
Website usage and interaction information
General location information
Information collected through cookies and similar technologies

We may collect information directly from you, automatically through your use of our website, or through service providers that assist us in operating our business.

INFORMATION YOU PROVIDE TO US

Information you provide may include information submitted when you:

Schedule, modify, or cancel an appointment.
Complete an intake, consultation, consent, or contact form.
Create an account.
Contact us by telephone, text message, email, social media, or through our website.
Purchase a treatment, membership, package, gift card, or product.
Participate in an event, promotion, giveaway, or survey.
Request information about our services.
Provide feedback or reviews.

We may maintain records of your communications with us when reasonably necessary to provide services, respond to inquiries,
maintain business records, or comply with applicable requirements.

MOBILE NUMBERS AND TEXT MESSAGING

When you provide Envy Skin & Laser Medspa with a mobile telephone number and consent to receive text messages, we may use that number to communicate with you regarding appointments, scheduling, confirmations, reminders, customer service, account information, and, where you have provided appropriate consent, promotional or marketing communications.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and mobile plan. Wireless carriers are not responsible for delayed or undelivered messages.

You are responsible for providing a valid mobile number that you are authorized to use and for notifying us if your mobile number changes.

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

Mobile opt-in information and consent will not be shared with third parties or affiliates for their own marketing or
promotional purposes.

Information may be provided to service providers that assist us in delivering communications or operating our services, but only as reasonably necessary to provide those services on our behalf and not for their independent marketing purposes.

You may opt out of marketing text messages at any time by replying STOP to a marketing message. You may receive a confirmation
message acknowledging your opt-out. For assistance with text messaging, you may reply HELP or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Envy Skin & Laser Medspa.

AUTOMATIC DATA COLLECTION AND COOKIES

When you visit our website, certain information may be collected automatically regarding your device and browsing activity. This may include:

IP address
Browser type
Operating system
Device information
Pages visited
Time spent on pages
Referring websites
General geographic information
Website interactions

We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, understand how visitors use it, improve functionality, remember preferences, and measure the effectiveness of our communications or advertising.

You may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

HOW WE USE YOUR INFORMATION

We may use information collected from you to:

Provide and operate our website and services.
Schedule and manage appointments.
Send appointment confirmations and reminders.
Respond to questions and requests.
Provide information regarding treatments, services, products, memberships, and promotions.
Process payments and transactions.
Maintain customer and patient records as appropriate.
Personalize your experience.
Improve our website, services, and customer experience.
Communicate changes to appointments, policies, services, or accounts.
Detect or prevent fraud, misuse, or security incidents.
Comply with legal or regulatory requirements.
Enforce our agreements and policies.
Fulfill any other purpose disclosed to you when the information is collected.

Carry out other purposes with your consent.

HOW WE DISCLOSE INFORMATION

We may disclose personal information when reasonably necessary to operate our business and provide services, including to service providers that perform functions on our behalf, such as website hosting, online booking, appointment management, communications, payment processing, analytics, and other business operations.

We may also disclose information:

When you request or authorize us to do so.
To complete a transaction or provide a service you requested.
To comply with applicable laws, regulations, subpoenas, court orders, or other legal processes.
To protect the rights, property, safety, or security of Envy Skin & Laser Medspa, our clients, or others.
In connection with a merger, acquisition, financing, reorganization, sale, or transfer of some or all of our business or assets.
As otherwise permitted or required by law

We may use or disclose aggregated or de-identified information that does not reasonably identify you as permitted by law.

We do not sell or share mobile phone numbers, SMS opt-in data, or personally identifiable information with third parties for their own marketing or promotional purposes.

THIRD-PARTY SERVICE PROVIDERS

We may use third-party companies and platforms to support our business operations, including appointment scheduling, payment processing, website hosting, analytics, communications, and marketing.

These providers may process information on our behalf as necessary to perform services for us. Their handling of information may also be governed by their own privacy policies and contractual obligations.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites or services that we do not operate.

ANALYTICS AND ADVERTISING TECHNOLOGIES

We may use analytics and advertising technologies, such as services provided by Google, Meta, or similar providers, to better understand website traffic, measure advertising performance, and improve our services.

These technologies may use cookies, pixels, device identifiers, or similar technologies to collect information regarding interactions with our website.

Where required by applicable law, we will provide appropriate choices regarding the use of these technologies.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may
include the ability to:

Request information about personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Opt out of certain marketing communications.
Withdraw certain consents.
Request information regarding certain disclosures of your information.
Exercise other privacy rights available under applicable law.

We may need to verify your identity before completing certain privacy requests. Some information may need to be retained when required or permitted by law, for legitimate business purposes, or in connection with healthcare or transaction records.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights concerning their personal information under applicable California privacy laws. Depending on the circumstances and applicable legal requirements, these rights may include rights to know, access, correct, or delete certain personal information and to exercise certain choices regarding how information is used or disclosed.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Requests may be submitted using the contact information provided below.

DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You should
use appropriate care when transmitting personal information electronically.

DO NOT TRACK AND GLOBAL PRIVACY CONTROL

Some browsers offer “Do Not Track” signals or Global Privacy Control (“GPC”) mechanisms.

Because there is not necessarily a uniform industry standard for all Do Not Track signals, our website may not respond to every DNT signal. Where applicable law requires recognition of a qualifying browser-based opt-out preference signal such as GPC, we will process the signal as required by applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.

When changes are made, we will post the updated Privacy Policy and revise the “Last Updated” date. We encourage you to review this page periodically.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact: